FAQ's

1. What products does Trinktron sell?

We specialize in premium Straightening Irons, Curling Irons, and LED Mirrors, designed to help you achieve salon-quality results at home with ease and confidence.

2. Do you ship worldwide?

Yes! We are proud to ship globally so that customers around the world can enjoy our products.

3. How long will my order take to arrive?

Our estimated delivery times are:

  • United States & Canada: 7–12 business days

  • United Kingdom & Europe: 7–15 business days

  • Australia & New Zealand: 10–18 business days

  • Rest of the World: 10–20 business days

Please note that delivery times may vary depending on customs, local couriers, or holiday periods.

4. How can I track my order?

Once your order has shipped, you’ll receive an email with a tracking number. You can use this number to track your package every step of the way.

5. How long does it take to process my order?

Orders are typically processed within 1–3 business days. Once dispatched, you’ll receive a confirmation email with shipping details.

6. What if my product arrives damaged?

If your order arrives damaged or defective, please contact us immediately at trinktron@gmail.com with your order details and photos. We’ll be happy to assist you with a replacement or solution.

7. Do you offer returns or refunds?

Yes. If you’re not fully satisfied with your purchase, you can request a return or refund within our policy guidelines. For more details, please check our Returns & Refunds Policy.

8. Are your products safe to use?

Absolutely! Our styling tools and LED mirrors are made with quality materials, safety features, and user-friendly designs to ensure both effective and safe use.

9. Can I cancel or change my order?

If your order hasn’t been shipped yet, you can request a change or cancellation by contacting us at trinktron@gmail.com. Once shipped, changes may not be possible.

10. How can I contact customer support?

You can reach us anytime at trinktron@gmail.com. Our team is here to assist you with any questions, order issues, or product support.

⚡ At Trinktron, we’re dedicated to making your shopping experience smooth, reliable, and enjoyable.